We ensure your orders are quality checked and packed with care for your satisfaction. In case it arrives damaged or with defects, you may return your order or select items from your order free of charge provided it is within the return period of 5 - 7 working days. Return period count will start from the day our official partner courier successfully delivers your item. 

Returns are only for the purpose of exchanging the items if said product is damaged. 

All items must be returned new, in good condition, and in the item's original packaging, with complete tags and labels, and with the Packing Slip. 

All return requests are subject to approval. Ensure that you provide clear photos of the items to avoid any delays in the review and approval process. 

Returns due to the following reason shall be automatically declined: 

1. Items were purchased on sale

2. Items were not originally purchased from

3. Items have been altered, worn, or used

4. Items were improperly handled by the customer

5. Change of mind


Unless damaged or defective, the following items are subject to returns:

1. Socks

2. Beanies


Once your request for return is approved, please note that this does not yet guarantee a sure exchange. The actual item returned shall still go through a final verification/evaluation process before your exchange will be processed. 

Shipping, handling, and delivery charges are non-refundable except for defective or damaged items. For items confirmed to be defective, the value of the item at the time of your return shall be based on the price reflected in your receipt including shipping charges. 


Shipping & Delivery

In light of Government and Barangay mandated Community Quarantine guidelines, some areas may experience longer delays in shipping than others. We are working closely with our shipping partners to update our Delivery Areas.